My dad described Jason as a really great nurse! "I really liked him and he knows what he is doing. He talked loud enough where I could hear him but didn't yell at me. He spoke to me like a person not a patient. He didn't talk at me, he talked to me. He didn't get frustrated when I had to ask him to repeat things. All I had to do was push the red button and he was there".

Jason's intervention methods were not scripted and never insincere. He never made dad feel that he was just an assigned responsibility. Jason continued to stop by on the nights he was not assigned to his care to let him know he was working and would be available to assist the nurse if needed.