Margaret Hall
June 2018
Margaret
Hall
,
RN, BSN
Ambulatory Care-Medicine Clinic
NYC Health + Hospitals - Metropolitan
New York
,
NY
United States
Margaret Hall is dedicated to the Nursing profession. She is knowledgeable and an expert in her work area. She is the resource person to her peers and interdisciplinary team. Margaret is the "go to Nurse" to find out processes and new trends in ambulatory care. She precepts and mentors the new nurses that are assigned to the unit, even when she is not assigned, and is always willing and available when the nurses need assistance and encourages all staff to work as a team.
When RRT and emergency situations occur on the unit, Margaret responds and assists with the initiation of emergent care within her scope of practice such as delegation of tasks, gathering supplies, making the patient comfortable and explaining of procedures. She advocates for patients and family and engages patient and family in their care.
September 2016, the clinic cycle time was greater than 90 minutes and the ambulatory team had identified that the unscheduled patients were "bottleneck" in the clinic. Margaret volunteered to be part of the Improvement team to develop a plan to streamline the walk-in patients and address their needs in a timely manner without interrupting the scheduled patients' flow. She collected data and triaged all the unscheduled patients daily to address their needs and worked with the team to develop standard work and educate the patients how to access care. As of 2018, the cycle time has decreased to 73 minutes.
Currently, Margaret is assigned to other duties such as a care team. She ensures that the data is updated and posted on a regular basis for staff to view progress. She always participates and is willing to be part of the improvement of care on the unit.
Last summer, Margaret was on her way to the pharmacy and heard the hospital police calling for help at the entrance on Second Ave doorway. She went to assess and found a mother had given birth in a taxi cab on her way to the hospital. Margaret promptly activated an RRT and stayed with mother and infant until the RRT and OB team arrived to assist mother and baby. This is a committed and truly dedicated Nurse.
When RRT and emergency situations occur on the unit, Margaret responds and assists with the initiation of emergent care within her scope of practice such as delegation of tasks, gathering supplies, making the patient comfortable and explaining of procedures. She advocates for patients and family and engages patient and family in their care.
September 2016, the clinic cycle time was greater than 90 minutes and the ambulatory team had identified that the unscheduled patients were "bottleneck" in the clinic. Margaret volunteered to be part of the Improvement team to develop a plan to streamline the walk-in patients and address their needs in a timely manner without interrupting the scheduled patients' flow. She collected data and triaged all the unscheduled patients daily to address their needs and worked with the team to develop standard work and educate the patients how to access care. As of 2018, the cycle time has decreased to 73 minutes.
Currently, Margaret is assigned to other duties such as a care team. She ensures that the data is updated and posted on a regular basis for staff to view progress. She always participates and is willing to be part of the improvement of care on the unit.
Last summer, Margaret was on her way to the pharmacy and heard the hospital police calling for help at the entrance on Second Ave doorway. She went to assess and found a mother had given birth in a taxi cab on her way to the hospital. Margaret promptly activated an RRT and stayed with mother and infant until the RRT and OB team arrived to assist mother and baby. This is a committed and truly dedicated Nurse.