Annie, definitely demonstrates the criteria established for the recipient of the DAISY Award at Redwood Memorial Hospital by consistently exhibiting a positive attitude and professionalism in the workplace; establishing a special connection with patients and families through trust and emotional support; modeling good assessment skills and decision-making capabilities; modeling empathy and demonstrating thoughtfulness in all situations; collaborating with the health care team to meet patient needs; demonstrating excellent interpersonal skills with co-workers.

Her peers recognize these qualities in Annie, sharing that she is very astute in acute situations using her knowledge to prioritize assessments, interventions, and delegation of tasks. She speaks to everyone with respect regarding the patient and family in all care situations. She is very caring and tender with all patients sharing her great sense of humor.

Annie was recently recognized by family members of a patient as going above and beyond during a difficult time. The patient was near end of life as a limited code and she worked with the family all night to talk about their wishes and what that meant. They were most appreciative of her professional behavior and sensitivity to their needs during the end of life process.