Nellie's nominator wrote that their mother was in CCU with terminal cancer. They stated that Nellie kept their large family updated as much as she could and as soon as she could. She was patient and understanding, and she even allowed up to four or five family members in the room as long as they didn't impede Nellie's patient care. "Caring nurses like her make this horrible situation a little easier," the nominator said.

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Nellie is described by her peers as someone who is very compassionate and always willing to lend a helping hand. She is said to have strong opinions and continues to work on maintaining focus of patient experience and excellence. Nellie is seen as a strong clinician and is someone her peers frequently come to for advice regarding patient care.

Because of Nellie's compassionate and caring efforts, her patients experience a level of care that exemplifies the impact nurses have in creating an environment where patients and families feel at home.