My dad was in for over 2 weeks dealing with a complicated blood infection. The meds really affected is appetite and he lost a lot of weight. Kathleen asked him what sounded good to eat that she could bring him in the next shift. The next day she brought in a chocolate milkshake from the milkshake company with her own money. Not only did this milkshake help his spirits improve but so did her incredible gesture. Thank you!