Jeanne Griffith was nominated for the extraordinary service that she provided to the family of a patient battling sepsis in the intensive care setting. The Veteran's daughter expressed her family's frustrations due to a lack of communication regarding her father's condition. However, this feeling was eventually resolved, thanks to Jeanne.
The veteran's daughter acknowledged Jeanne as being both patient and compassionate in the care of not only the veteran but the family. "Jeanne never appeared agitated or too busy to answer questions of which there were many."