July 2017
Ralph
Hanson
,
RN
Mental Health
St. Cloud VA Health Care System
St. Cloud
,
MN
United States
In the beginning of my journey at the St. Cloud VA, I was speaking with my doctor. I was asked about my thoughts and possible depression. I was referred to a psychologist and later a psychiatrist for treatment. They told me I would have a patient advocate who would be calling me. I had no idea what a patient advocate was, only that a person would check on me to see how I was doing.
Initially, I felt emasculated that I had to take medicine and have someone check on me like a child. That first phone call was not what I expected. Ralph made it easy to talk. He seemed like he wanted to be helpful. He was personable. This caring relationship grew. Each time I go to the VA center, I call Ralph and we meet for a cup of coffee.
Ralph has advocated for me to my doctors, and through my changes in doctors. He listened to my concerns about certain medications and spoke with my doctor about these issues. He understands my type A personality and the frustration with being unable to do all I used to. He has a way of talking and framing that struggle in other words, making it more acceptable and palatable.
His conversations with my wife have been very meaningful as well. He has been supportive of the demands and life changes that have evolved as a result of my physical and psychological diagnoses.
He makes it okay to be frustrated and angry with the loss of my vitality and health. There are not many people who I would choose to listen to and to respect. I detest empty platitudes of assurance. Ralph is genuine and honest. He speaks to the issues and the pain I endure, both physically and psychologically. My acceptance and my adaptation to my health challenges have been supported by Ralph. His guidance has been the foundation of my healing, more than any other treatments or interventions. He is truly my advocate, a man I admire.
Initially, I felt emasculated that I had to take medicine and have someone check on me like a child. That first phone call was not what I expected. Ralph made it easy to talk. He seemed like he wanted to be helpful. He was personable. This caring relationship grew. Each time I go to the VA center, I call Ralph and we meet for a cup of coffee.
Ralph has advocated for me to my doctors, and through my changes in doctors. He listened to my concerns about certain medications and spoke with my doctor about these issues. He understands my type A personality and the frustration with being unable to do all I used to. He has a way of talking and framing that struggle in other words, making it more acceptable and palatable.
His conversations with my wife have been very meaningful as well. He has been supportive of the demands and life changes that have evolved as a result of my physical and psychological diagnoses.
He makes it okay to be frustrated and angry with the loss of my vitality and health. There are not many people who I would choose to listen to and to respect. I detest empty platitudes of assurance. Ralph is genuine and honest. He speaks to the issues and the pain I endure, both physically and psychologically. My acceptance and my adaptation to my health challenges have been supported by Ralph. His guidance has been the foundation of my healing, more than any other treatments or interventions. He is truly my advocate, a man I admire.