Nyla had a patient with a fractured Femur who was elderly and not a candidate for surgery. The patient was declining clinically, was confused, in immense pain and calling out. Nyla stayed by her side for the majority of 12 hours, comforting her. She called the team who was in charge of the patient's care and asked for more pain medication for this patient. The PA stated that he was uncomfortable giving the patient pain medication because it might decrease her already low blood pressure. Nyla then went up the chain of command and asked the resident in charge of this patient to see her for herself. At that point the resident called the family and made the patient comfort measures. Had Nyla not persisted, this patient would have remained uncomfortable throughout the rest of the night. Nyla took the time to do whatever she could for this patient. She even rubbed her back and sang "you are my sunshine". The next night I had the pleasure of transporting this patient to the oncology floor where her hospice care continued. When the PCT and I arrived to the floor to bring the patient, we followed Nyla's lead, we closed the door and sang "you are my sunshine". This is just one of the many examples that make Nyla such an amazing, compassionate, caring professional. Her integrity is an example for all of us.

I'm sure that if the family of J. Patrick Barnes were able to meet Nyla they would agree she should receive the Bridgeport Hospital DAISY award. She is a leader for us all and sets the standard for service excellence.