Nurse Rachel on 3N is an Extraordinary Nurse who stands out amongst her peers!
The first thing you notice about Rachel is her sincere kindness and friendliness.It makes a scared patient who is often lonely feel like they have a friend and that she is a person they can put their trust into. This puts the patient at ease.
It does not take long to know she is competent and very knowledgeable. This unique combination of skill sets makes you trust her completely. This trust creates an excellent bedside manner which causes the patient to relax because it reduces stress. This is what all sick patients need, kindness and compassion!
She answers patients' questions in such a way they completely understand and instantly know she is a subject matter expert in her field. She goes the extra mile and that could be the difference between life or death!