September 2020
Hannah
Stoltzfus
,
RN
Emergency Department
WellSpan York Hospital
York
,
PA
United States
Hannah is the epitome of a WellSpan nurse. She is consistently looking for the good in situations, shedding positive light, and taking every chance she can to help someone. At this present time, she is orienting a new graduate nurse (a place I was at not long ago). Hannah and I (along with her preceptor), were taking care of patients in the front of Pod 1 in the Emergency Department, a place in the department where Class 1 patients are typically assigned.
Hannah had just gotten back from lunch with her orientee, and I had just finished covering their break. A "hypotensive" patient arrived in one of their assigned rooms. We quickly realized that this was a very unstable patient and that all hands needed to be on deck. Several emergent things unfolded, several providers were at the bedside giving orders, numerous ethical dilemmas regarding the level of care were raised, and Hannah didn't fumble one time. Not only did she remain levelheaded, patient-focused, and attentive to everyone's needs, she also prioritized her orientee's education. She took a few seconds with each task (even when we did not think we had that much time) to slow down and teach.
We all know how stressful Class 1 patients can be on a "normal day," but add a global pandemic and precepting on top, and it is quite the challenge. Hannah taught her orientee using the Code Narrator, explained processes, shared information regarding medications, and referred to policies to ensure her orientee received the most information possible in this situation.
Starting in the ED as a new grad, I know the importance of a preceptor who slows down and remembers that you are a baby nurse with no experience. This seemed to be so natural to Hannah, and she carried out her duties as a nurse and teacher with grace, professionalism, compassion, and patience. I know that this particular patient had a better outcome because of Hannah and her care. Any orientee would be extremely lucky to have Hannah as a teacher and the emergency department should be thankful to have her as staff.
Hannah had just gotten back from lunch with her orientee, and I had just finished covering their break. A "hypotensive" patient arrived in one of their assigned rooms. We quickly realized that this was a very unstable patient and that all hands needed to be on deck. Several emergent things unfolded, several providers were at the bedside giving orders, numerous ethical dilemmas regarding the level of care were raised, and Hannah didn't fumble one time. Not only did she remain levelheaded, patient-focused, and attentive to everyone's needs, she also prioritized her orientee's education. She took a few seconds with each task (even when we did not think we had that much time) to slow down and teach.
We all know how stressful Class 1 patients can be on a "normal day," but add a global pandemic and precepting on top, and it is quite the challenge. Hannah taught her orientee using the Code Narrator, explained processes, shared information regarding medications, and referred to policies to ensure her orientee received the most information possible in this situation.
Starting in the ED as a new grad, I know the importance of a preceptor who slows down and remembers that you are a baby nurse with no experience. This seemed to be so natural to Hannah, and she carried out her duties as a nurse and teacher with grace, professionalism, compassion, and patience. I know that this particular patient had a better outcome because of Hannah and her care. Any orientee would be extremely lucky to have Hannah as a teacher and the emergency department should be thankful to have her as staff.