July 2020
Jamie
Pham
,
RN
Float Pool
Lebanon VA Medical Center
Lebanon
,
PA
United States
Over the many years of receiving medical care from your facility, I've met many of the nurses in various clinics in Lebanon. But within the last 30 days, and for the first time, I met and received care from this nurse. The experience was so outstanding that I feel compelled to write to you in your senior administrative role and tell you how lucky you are to have such an outstanding nurse on your staff. Her skill and experience became obvious from the beginning, but it was her willingness to listen, her attention to detail together with her compassion for me, the patient, that made me come away feeling I had received the very best care. She's a special person, and you are very lucky to have her.