We would like to take this opportunity to extend our sincere gratitude for your kindness, patience, calm demeanor, and outstanding bedside manner while caring for our father/grandfather during his stay in the ICU. These are characteristics that exemplify your calling as a professional caregiver. Thank you for your willingness to answer and clarify all of our questions in a manner that was clear, concise, and easy to understand, even while under the pressure of critical demands. We greatly appreciate your intuitiveness in seeking to meet our needs by contacting doctors and other staff that could answer questions you could not. Your attentive nature, diligent support, and reassuring guidance helped to ease our minds and reduce the stress of this painful and traumatic period in our family's lives. You are a true blessing to us and our family. Words cannot describe how truly thankful we are to have had your guide us through this difficult journey. Thank you for providing excellent and genuine care.