The hospital received a family in critical condition. The mother was brought to the cath lab as an emergency procedure. Amy, along with the other cath lab staff, worked diligently to care for the patient. Once the patient was back in SICU, the decision was made to transfer her to Lubbock. The Apollo Team did not feel comfortable to care for the patient with an Impella in place. When asking for any volunteers to fly, Amy quickly offered to go if someone could cover her calls while she was gone.
Amy's quick to volunteer and go above and beyond attitude is exactly what she does time and time again for her patients and her team. She put aside any danger or unknown circumstances to fly on a fixed-wing airplane to ensure safe, quality, and compassionate care for this patient while traveling far away from her loved ones. Amy was gone beyond her normal shift hours without regard to her personal obligations outside of work. Then immediately started taking calls again after her return.