You have no idea what an impact you made on me. You are such a kind, patient and comforting individual. You've definitely chosen the right career. You seemed to completely understand what I was feeling and you immediately put me at ease. Even though my procedure was a minor one, I was still anxious, nervous and uncomfortable. Your words and actions made my experience so much better than it might have been. You treated me with the utmost respect, you considered my feelings and anxiousness through the entire experience. You're amazing and I truly appreciate you!