Heidi is an amazing nurse. She goes above and beyond to help patients and their families feel special. I believe she also impacts the care of all patients by the way she takes care of the other nurse's in the hospital. She makes them feel special and appreciated. In the last year, she has made special gifts for the staff, during recognition weeks. She frequently gives her co-workers encouragement and kind thank you notes. She is always thoughtful and takes time to provide recognition to her co-workers.
This past fall she made baskets with treats for random departments to boost morale during construction. The departments were then encouraged to refill the basket and pay it forward to another department. These baskets were passed around the entire month of October brightening spirits. These happy caregivers receiving these small acts of kindness were able to pass this on to the patients they cared for. Even though this was an indirect example of a meaningful difference, it had an impact on patient care.
I treasure Heidi's cards on the hard days. She helps me be a better nurse, person, and make a difference every day. I appreciate the time she spends on improving and boosting morale.