February 2019
Erin
Fay
,
DNP, RN, CCRN
ICU
Kootenai Health
Coeur d’Alene
,
ID
United States
Erin held our hands and helped us navigate our first full day in the ICU after T's stroke as a result of an accident. Her nursing skills are excellent, and she is very caring and compassionate. She stood by while every doctor, therapist, and practitioner was present to explain what they were doing and why. She is an empathetic listener and helped us cope with an avalanche of feelings in our family. And she did all this while making sure T received every detail of care for his medical condition. In the aftermath of an unexpected crisis, she was an answer to our prayers. Erin deserves more than one DAISY. We would give her an entire field!