I came into LGH via ambulance to the ER with uncontrollable high A-Fib. I have only lived in PA for 4 years and needless to say, I compare everything and everyone to NY, where I was born, raised and lived. When I was brought into the ER every aide, nurse, RN, and doctor was so kind, thoughtful, respectful and caring. I felt like a VIP or celebrity! Unable to get my A-Fib in rhythm, I was sent to a room after 1:00 am and immediately aides, nurses and RNs made me comfortable after introducing themselves and giving me instructions if I needed anything or help in any way. Later that day, shifts changed and a nurse, Jim Baer came in and introduced himself. Together, we discussed my A-Fib and meds and he explained why I was being kept and told me that the doctor would be visiting me. All during the day, he kept informing me of my situation and when the doctor arrived, Jim explained my situation to the doctor in front of me and allowed me to correct, explain or ask questions to the doctor, something I have never experienced.
When they both left, I was so distraught by what the doctor told me. I sat alone and started to cry. Jim was passing by the room, stopped, came in, sat down and asked what he could do for me. When I told him my fears due to the information the doctor gave me, he explained to me that it was going to be fine and that I was going to be fine. There is nothing worse, especially as a 73-year-old woman, than to feel alone and helpless. He informed me that even though I was still in A-Fib, my heart rate was just low enough that I wouldn't feel symptoms and my new meds would keep me comfortable till I got to see my doctor in the HG after the holiday. I was so scared to go home that way, still in A-Fib and I continued crying but never felt alone because Jim sat at my side reassuring me that the worst would be that I just return to the hospital if I needed help. He discussed my blood work with me and we talked until I felt better and the doctor released me. At 73, I have been in the hospital many times in NY with my A-Fib, but never did I feel so cared for by the staff in LGH, but I want to send a great big shout out to Jim Baer for caring enough about his patients so that I did not feel alone, scared or old and uncared for. Thank you all! Thank you, Jim.