Lead Nurse Doug is fantastic! I came in thru the ER with severe lower back and leg pain, numbness, and excessive pain. I was admitted thru ER into the hospital for micro surgery. Doug could tell by the tone of my voice and the look on my face that I was nervous. He took the time to come over to me, introduce himself and start telling me about his surgery which was similar to mine and with the same doctor. He totally put my mind at ease and made my night before surgery so much better.
Doug also came by the day of surgery and spent 15-20 minutes talking to me about surgery, what to expect after surgery, etc. I can't begin to explain how comforting this all was. He is a fantastic nurse with outstanding bedside manner.