Deb Fish, RN ICU and Med Surg Manager and Jaimee Wellington, RN
April 2013
Jaimee
Wellington
,
RN, BSN
Med Surg
Parkview Adventist Medical Center
Brunswick
,
ME
United States

 

 

 

There have been many instances that have made me think that Jaimee Wellington deserves to be recognized with the DAISY Award. Each and everyday that Jaimee comes to work she works to the fullest for the patients, and for the staff around her. Her compassion is indescribable, she cares for others like she would care for her own family members. She puts her own personal needs and wants after patients, and she leaves her home life at the door when she comes to work. It was very hard for me to pick a situation in which I wanted to share because each and every shift is filled with them.

Just a few weeks ago, it was a very busy day, Jaimee was getting ready to go have her lunch when she went to check on one of her patients and found that she was very upset. This patient had never been in the hospital before, she gave birth to her children at home, she had never had surgery, and had never really been sick. During this admission she had shoulder surgery, impairing a lot of her abilities to take care of herself, and causing her a great deal of pain. This particular day was the day she was going to be discharged. After she got the news about her discharge, fear took over her. She was very worried about being home, being in pain, and not being able to take care of herself.

Unfortunately there was no medical reason to keep her in the hospital, and she was told her insurance would not cover her to stay longer. This caused her anxiety to rise. She didn't know who to ask questions to, she didn't know who to talk to, so everyone that came in the room she asked. One of the people she asked a question to responded in an inappropriate way, and she became very upset. When Jaimee went in to check on her she discovered that the patient was very upset, she was in tears. She felt lost, scared, and alone. Without skipping a beat, Jaimee took a seat next to her and listened. The patient began to calm down after a few minutes. I'm not sure what words were exchanged but whatever Jaimee said was the right thing. Jaimee remained in the room for about thirty to forty-five minutes. When she came out she took the other staff who was taking care of the patient aside and told them the situation. She also explained that it was nobody's fault but wanted them to be aware of how upset this patient was. From there Jaimee moved forward with the rest of the day.

The communication to staff was flawless and professional. Situations similar to this happen each and everyday. Jaimee displays compassion, teamwork, communication skills, leadership skills, and good listening skills. All of these qualities are criteria for the DAISY Award, and I believe Jaimee should be chosen to receive the first award here at Parkview.

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Here are some other nomination descriptions of Jaimee:

Highly skilled, always calm, always excellent. Excellent resource for all questions clinical or technological. Never loses her composure, even if a patient is nasty and impossible. Simply the highest quality nurse I have ever known.
...

As a patient, I can speak of the excellent care she provided. As a co-worker, I can speak to her friendliness, willingness to help, and positive attitude. She takes pride in her work, seems to enjoy what she is doing and treats our patients the absolute best. She is a true asset to PAMC.
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All around great employee!

Great communication skills.

Personable/charismatic

Approachable

Outstanding