Marsan Klein, “Sam”, is an amazing nurse! My wife calls her Speedy Gonzales because she has three speeds: fast, faster and fastest. With that said, Sam always takes time to explain things to patients, has an infectious laugh, and even likes to tease. My wife and I feel like we know Sam on a personal level. Not a day goes by that she doesn’t ask if we need anything. When I was craving orange juice with pulp, I woke up – two different times – to a large container of tropical orange juice with pulp. She brought my wife a cream-filled danish and cupcake one day, just because. Back rubs, smiles, teasing, laughing, compassion, professionalism and going the extra mile.
You can see how Sam makes a difference in the lives of patients and families on Powell 3. Patients look forward to Sam saying, “Goodbye,” before she leaves, asking, “Do you need anything?” and saying, “See you tomorrow!” before her 11 p.m. to 7 a.m. shift ends.