Although Deb works in what I consider one of the toughest nursing positions, she makes it look easy. She works with patients who are frequently nervous, scared and the majority are angry about their diagnosis. Families want to be supportive of their loved one but have a difficult time because at times they are not the same person as they were prior to the diagnosis. Deb builds a trust with her patients and their family. The trust is a much needed component for her to succeed in her care.

In addition to patient care, Deb functions as a preceptor for new staff in her area. She has the same patients with the person she precepts as she does with her patients. She has the ability to intervene in her teaching without having the patient lose trust in the new staff member.

At times Deb has been asked to go above and beyond the call of duty by coming in on holiday, late at night or spending time on the phone with another nurse when it is her time off. She always does so willingly, knowing she is doing what is the best for the veterans she cares for.

She is a strong advocate for her peers and her patients. If she recognizes a practice that is not working she takes the time to research updated practice information, educate staff and change policy if needed. She knows and supports the mission of the VA which is evident by her positive, supportive and safe practices.

Deb cares for herself, knowing if she is not well she cannot perform her duties to help others. She and her peers support each other to eat a healthy diet.

In closing, I believe Deb is an extraordinary nurse and exemplifies what the meaning of the DAISY Award represents. I think in addition to Deb's qualities mentioned above it is important to know that Deb portrays a positive, supportive and caring relationship with all staff.