November 2016
Elizabeth
Ratajczyk
,
RN, ADN
Orthopedic Surgery & Medical/Surgical
Ascension Saint Joseph's Hospital
Marshfield
,
WI
United States
My knee replacement surgery was done in summer and I spent 4 days on 7North. I was anxious about the surgery as well as the hospitalization. It had been 26 years since I was last a patient and didn't know any of the staff on 7 North. My surgeon reassured me the nursing staff was very good and not to worry; I was not convinced. I have always said I do better working at the hospital rather than being a patient in one.
While my memory is a bit fuzzy, I do remember Elizabeth. The first time she was assigned to me, she smiled as she introduced herself, asked about my pain level, etc. Sheinformed me of what pain meds were available, their frequency, and stressed the importance of me asking for them. Elizabeth also encouraged me to ask for the pain meds an hour before Physical Therapy (this was so important as I soon found out). One time she came in, asked me what my pain level was (it wasn't good because I hadn't asked for anything) and responded with "Miss Barbara, I know you're a strong woman, but you need to ask for the meds."
Each time Elizabeth came in my room, I was greeted with a smile. Despite her being busy and if only for a few minutes, we would chat about our children, life outside the hospital, etc., I looked forward to and enjoyed those interactions so much. I took an instant liking to Elizabeth; I felt she genuinely cared about me not only as a patient but as a person. I never felt like a bother or sensed any irritation when I would call and ask Elizabeth for something, no matter how busy she was.
My husband and I were completely satisfied and impressed with the nursing care Elizabeth delivered. She did a very thorough job with my discharge instructions, nothing was missed, and no questions went unanswered.
I am is so grateful for Elizabeth's excellent nursing care and kindness, and the impact she made on decreasing my anxiety. I am not in any hurry to have the other knee replaced, but when I do, I hope I have the good fortune to have her assigned to me.
While my memory is a bit fuzzy, I do remember Elizabeth. The first time she was assigned to me, she smiled as she introduced herself, asked about my pain level, etc. Sheinformed me of what pain meds were available, their frequency, and stressed the importance of me asking for them. Elizabeth also encouraged me to ask for the pain meds an hour before Physical Therapy (this was so important as I soon found out). One time she came in, asked me what my pain level was (it wasn't good because I hadn't asked for anything) and responded with "Miss Barbara, I know you're a strong woman, but you need to ask for the meds."
Each time Elizabeth came in my room, I was greeted with a smile. Despite her being busy and if only for a few minutes, we would chat about our children, life outside the hospital, etc., I looked forward to and enjoyed those interactions so much. I took an instant liking to Elizabeth; I felt she genuinely cared about me not only as a patient but as a person. I never felt like a bother or sensed any irritation when I would call and ask Elizabeth for something, no matter how busy she was.
My husband and I were completely satisfied and impressed with the nursing care Elizabeth delivered. She did a very thorough job with my discharge instructions, nothing was missed, and no questions went unanswered.
I am is so grateful for Elizabeth's excellent nursing care and kindness, and the impact she made on decreasing my anxiety. I am not in any hurry to have the other knee replaced, but when I do, I hope I have the good fortune to have her assigned to me.