December 2016
Susie
Norman
,
ASN, RN
Transplant ICU
Indiana University Health Methodist Hospital and Indiana University Health University Hospital
Indianapolis
,
IN
United States
Susie has a gifted personality that comes through in her nursing skills. She has taken care of my husband for several days. She was his nurse after his liver transplant and with him during his kidney transplant. She was watching like a mother hen and took control of his care exceptionally well. Susie went far beyond her responsibilities as a nurse in many ways. She was not shy to call the doctors when she recognized something was not right after his kidney transplant. She works well with the patient and can explain to them what is happening and why. Susie took the time to explain the normal as well as the different situations we ran into. She seemed just as concerned as I was, and approached it as if he was a member of her own family. Susie has both skill and bedside manner.