In April I arrived at the hospital in labor with my 2nd daughter, very hopeful to have a VBAC. My labor with my first daughter was very complicated and left me with a lot of fears; that combined with the new climate of COVID caused my anxiety to be at an all-time high. Melissa was so compassionate and confident, and easily listened to every concern and worry I had - no matter how small. Not only did she validate my concerns, but she was an amazing advocate for me. When things became difficult, she did not leave my side. She continuously kept trying and troubleshooting until something was found that worked. I feel very strongly that without Melissa I would not have had a successful VBAC and for that, I will be forever thankful. Her confidence kept me calm, and equally confident. I have been a nurse for over 10 years, and although I work in a vastly different field - I learned so much from her. Clinically she was very strong but even more important than that - she had the power of knowing when to have a quiet presence, and when to ensure her voice was heard.