Lisa Church
February 2021
Lisa
Church
,
BSN, RN
Medical-Surgical/Orthopedic
CHI Health Mercy Council Bluffs

 

 

 

Lisa worked with pharmacy and HMS to get medication changed to one that only cost $20 and that patient could afford and ensured the patient had medication at home.
I had been prescribed Ambien to sleep because I have a hard time sleeping in hospitals. I started having weird dreams and hallucinating. I thought people were outside and coming in to get me and were in the room with me. Lisa assured me that no one will get me. Also had dreams that I need to save people and Lisa assured me they were safe. Lisa also assured me that my food was not poisoned. She was the best. Otherwise, I would've flipped out without her!
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Lisa Church is a preceptor for new hires and also precepts Creighton DEU students. Lisa is our unit representative on the Employee Experience team at Mercy Hospital. She has a passion for reward and recognition and chose to get involved so our hospital can better recognize our great employees.
Lisa is a team player and has come in early to help out the night shift or moved days around to help out her team. Lisa will also stay late and help out the night shift with passing medications, completing an admission, or helping with a discharge/transfer. She has been known to identify when a co-worker is having a bad day and helping them out by providing additional support when she wasn't even asked. Lisa was recognized by HMS for recognizing that a patient was being discharged home with a medication that was going to cost approximately $300 and that the patient could not afford such medication. Lisa worked with pharmacy and HMS to get medication changed to one that only cost $20 and that patient could afford and ensured the patient had medication at home. This could have possibly been a readmission if the patient had not filled the medication. Lisa has been recognized by multiple patients for providing excellent care. She has been identified as having good humor and connecting with patients and their families and advocating for the patient's best interests. Lisa has been recognized as providing excellent care to our older adults especially our end-of-life patients. She is able to ensure they are comfortable and support the family during this difficult time in their lives.