Janine provided great customer service to me and my daughter. This was such a petrifying moment, however, our nurse made us feel right at home and so welcomed at University Hospital Children's Emergency. Her expertise was exceptional with all levels of children's knowledge she helped get my daughter back to feeling 100%; she recommended great advice we utilized as we got home. My daughter was under her constant watch to ensure her health remained stable. Her display for the love of her job clearly was exhibited to us this day. She went beyond her call of duty to make my daughter feel so much better and we are extremely grateful for individuals who make a horrifying situation into an amazing one. It is not every day we encounter great people and when my daughter and I do, we ensure they get recognized. Thank you Janine for ALL you did and do!