Ruth was nominated by a Veteran and his family for the care he receives through the HBPC program. This nomination noted that Ruth is thorough, diligent, compassionate, driven, knowledgeable, and gracious. She acts as the Veteran's liaison, cutting through red tape to provide the care the Veteran needs. Ruth maintains high standards of professionalism, yet she always feels like a friend. It was stated that there is nothing average about Ruth Hays or the invaluable care that she gives. The Veteran and his family always look forward to her visits; as they know that she's bringing her best care and her best smile into their home.
The Veteran quoted Maya Angelou, "I've learned that people will forget what you said, people will forget with you did, but people will never forget how you made them feel". We will never forget how Ruth makes us feel when she enters our home and offers kindness to us. Ruth is our beacon of light, and we are grateful for her presence.