I was admitted to the Stress Center on an adult unit and Arlene was very helpful in my treatment. I have a very difficult time adjusting to change and learning to trust new faces and Arlene felt like an old friend. Arlene greeted me each shift, helped me even when I wasn't "her patient" and was overall kind. Arlene's kind presence made me feel more comfortable opening up to treatment and have productive discussions with the doctor.
Arlene's gentle approach made me feel calm, even when traumas from my past resurfaced causing me negative thoughts which promoted harmful thoughts in my head. Arlene took the time to sit down with me, play games with me, and helped me feel "more normal". This made a huge impact on my mindset and on my road to recovery. I hope that Arlene receives the DAISY Award as a small token of gratitude from a patient like me.