March 2021
Vivienne
Derck
,
BSN, RN
PACU
Henderson Hospital
Vivienne went above and beyond in every aspect of care, including staying past shift to make sure what I needed was taken care of, including helping me with an issue I had.
I'm 35 years old, and I have had hundreds of hospitalizations from all across the world and 15 surgeries. I've stayed at UCLA, Cedar Sinai in Los Angeles, NYU Hospital, and many more. This has led to meeting many nurses including a significantly high number of amazing nurses. However, during my hospital stay on the 4th floor, med-surg. I met two remarkable nurses in less than 48 hours.
First, I had my nurse, a recent nursing grad who I can already tell is going to be a big comfort to many patients. What makes Vivienne stand out is the rapport built and the ease she put me at. From the first time I met my nurse, very kind, caring, and tried to find something in common which we did. Considering the amount of pain I was in when this nurse was in my room, I'd forget about it even if it was only a few minutes. My nurse didn't stop there. Vivienne went above and beyond in every aspect of care, including staying past shift to make sure what I needed was taken care of, including helping me with an issue I had.
First, I had my nurse, a recent nursing grad who I can already tell is going to be a big comfort to many patients. What makes Vivienne stand out is the rapport built and the ease she put me at. From the first time I met my nurse, very kind, caring, and tried to find something in common which we did. Considering the amount of pain I was in when this nurse was in my room, I'd forget about it even if it was only a few minutes. My nurse didn't stop there. Vivienne went above and beyond in every aspect of care, including staying past shift to make sure what I needed was taken care of, including helping me with an issue I had.