Jeanie has proven to be an invaluable asset to our Covid ICU patients. She has researched on her own and worked closely with other staff and physicians to provide the best possible care to these high acuity patients. Jeanie has maintained a positive attitude in this highly stressful time for healthcare. She has worked with the most critical patients and has proven to be an extremely valuable asset. She has worked diligently to keep families updated on the conditions and care plans for their loved ones. She has made personal calls for her patients to be able to speak and sometimes see via video their loved ones. Doing these seemingly little things makes a huge impact on the overall mental health of a patient. Taking the time out of a very busy shift to make sure the patent gets to communicate with family, is not easy, but Jeanie has made it a priority, and this has made a huge difference for our patients. Jeanie has proven how dedicated she is to her patients, she gets to know them and genuinely cares for them. The patient can certainly feel like their nurse is also fighting for them - this makes the patient more comfortable and the patient's family! The patients of NCMH are very fortunate to have Jeanie as are all of the staff that are lucky enough to work alongside her in the ICU.