Jason was the Nurse who has been caring for my mother. First, I want to express my genuine gratitude to Jason for his exceptional service of caring for my mother. Jason embodies all the extraordinary qualities of a professional Nurse, but really exceeds all expectations of anyone receiving care from this unit. I found him to be genuinely concerned about the well-being of his patients. He always seems to outperform and goes beyond the call of duty. Jason is very knowledgeable, extremely competent, has outstanding bedside manners, has astonishing ability to listen to the patient's family and to a certain extent, a hidden talent of being able to counsel family through a difficult time.
Jason is an extremely dedicated, amazingly passionate professional who exhibits the ability to share his love with patients he sees for the first time. He spoke to my mother who was in a coma as if she heard his every word. He explained to her what he was about to do and handled her with such care that I can only imagine can be done by immediate family. Jason's soul translated any barrier he met, and he exceled in any task assigned. I have been by my mother's side and personally watched and witnessed all of the outstanding and extraordinary qualities Jason possessed. God willing, when my mother opens her eyes, she will actually be able to see the angel "Jason" that cared for her.
Comments from Jason's Nurse Manager:
I am delighted to congratulate Jason Phan on receiving The DAISY Award for December, 2020. I am grateful for his commitment to providing consistent high-quality customer service to our patients and their families during an extremely vulnerable time in their lives. I don't think he realizes how powerful the smallest acts of kindness and caring can be. Along with his coworkers who show their compassion and kindness to our patients, I am confident that Jason will continue to go above and beyond to show patience and compassion to his patients and family members.
This is Jason's 2nd DAISY Award!