September 2020
Rocio
Vicencio
,
RN
Step Down Unit
Harbor-UCLA Medical Center
Rocio became like a daughter.
I think Rocio Vicencio's excellent service is the reason that I am getting discharged early. Whenever I had a problem, she would always solve it. Before asking for any help, she gathered her information. For me, Rocio became like a daughter.
Rocio came to check my blood pressure every 15 minutes. She never ever made false promises that she was coming. She paid attention to the tiniest things. She is humble, kind, and has a great attitude. She never was irritated towards me or ignored me.
Rocio never made false excuses. She has been working night shift. But every single night I got her fresh and active. I never found her sleepy or tired or never found her aggressive. Always, always ready to pay for her duty or responsibilities. Most important, Rocio knows how to deal with different kinds of patients. My words are not enough for her lovely attitude. I wish she would be my daughter. I never found her to have a rude attitude. She is extraordinary.
Rocio came to check my blood pressure every 15 minutes. She never ever made false promises that she was coming. She paid attention to the tiniest things. She is humble, kind, and has a great attitude. She never was irritated towards me or ignored me.
Rocio never made false excuses. She has been working night shift. But every single night I got her fresh and active. I never found her sleepy or tired or never found her aggressive. Always, always ready to pay for her duty or responsibilities. Most important, Rocio knows how to deal with different kinds of patients. My words are not enough for her lovely attitude. I wish she would be my daughter. I never found her to have a rude attitude. She is extraordinary.