May 2021
Paula
Brown
Charter College

 

 

 

Paula demonstrated her commitment to compassionate care of patients by taking the time to listen to the patient's individual needs and treating everyone with dignity and respect. I witnessed Paula make a connection with a patient by taking the time to sit down and listen to the patient tell their story, then responded with thanks and gratitude and no judgment. Paula was able to advocate for this patient by speaking up to clarify the patient's needs. she respectfully provided options for resolutions that would benefit the patient and the staff. Paula has combined her existing knowledge and what she has learned in nursing school to provide the best patient care of their ability at all times.