I cannot tell you how professional and empathetic Nicole Berg was. She was compassionate and even though she never had what I had, I really felt like she cared and understood the pain I was going through. Nicole was truly an A+ professional throughout the entire process. From admission through discharge, Nicole explained what to do the next day and made sure I was going to follow up. Nicole made sure I had everything I needed moving forward so I could see the specialist the following day. Thank you Nicole for leading with care.