May 2021
Bobby
Santiago
,
RN
Comprehensive Rehabilitation Center
Amita Health St. Joseph Hospital-Elgin
Elgin
,
IL
United States
He went our of his way to provide excellent, helpful, professional, medical, and psychological care.
I would like to acknowledge a special nurse who took care of my wife who had a stroke in February. She came to the facility under the care of Nurse Bobby on the night shift. He went out of his way to provide excellent, helpful, professional, medical, and psychological care.
Bobby kept me totally informed on the care he gave her through the night. I could always call him for updates early in the morning before his shift ended. Due to visiting hours, I never met him in person. My wife, even though she lost 50% of her cognizant memory, she told me how Bobby always helped her at night.
The rest of the nurses and staff were also very helpful. Bobby expressed how he treats his patient like a family member instead of a normal patient.
Bobby kept me totally informed on the care he gave her through the night. I could always call him for updates early in the morning before his shift ended. Due to visiting hours, I never met him in person. My wife, even though she lost 50% of her cognizant memory, she told me how Bobby always helped her at night.
The rest of the nurses and staff were also very helpful. Bobby expressed how he treats his patient like a family member instead of a normal patient.