My famikly would like to thank this special nurse, Caitlin O'Brien, even though we have not met each other yet. She would go out of her way to take good care of our mother who is 93 years old. Our mother is hard of hearing and could not respond to the staff due to her hearing issues and could only talk to us if she’s on facetime or zoom meeting etc. Caitlin helped set up a Zoom meeting with our mothers’ children and grandchildren which made her happy and helped make big progress with her illness. We also would like to thank Caitlin for her role for caring for our mother, as well as all the nursing staff, doctors, social workers, kitchen staff, and the lab technician, everyone on third floor for their dedication. Again, thank you so much for everything you have done for my mother during her stay