Tanya Williams, RN
May 2021
Tanya
Williams
,
RN
Behavioral Health Unit
University of Maryland Medical Center Midtown Campus
Baltimore
,
MD
United States

 

 

 

She was empathetic and clear in her communication, she helped the patient feel heard, and reduced the chance for violence.
On a daily basis, Tanya makes a huge difference in the care and treatment of our patients on psychiatry. She is consistent, knowledgeable, and is truly a leader in all things related to psychiatric nursing and care. Today, I want to emphasize and highlight Tanya's skills in verbal de-escalation. In a situation today that could have led to patient or staff person injury, Tanya expertly used verbal de-escalation to calm the patient, problem solve, and set clear boundaries. Her actions this morning made the entire unit safer for all the other patients and staff members. She was empathetic and clear in her communication, she helped the patient feel heard, and reduced the chance for violence. This is not unusual for Tanya, she regularly makes the unit a safer and more therapeutic place. I have learned so much from Tanya over the past 2 years and I hope she can be recognized for all of her contributions to our patients and hospital.