May 2021
Margaret
Faulds
,
BSN, RN
Menino 6 East
Boston Medical Center
Boston
,
MA
United States
Maggie always makes time to talk with and truly listen to staff about our concerns. She supports us, celebrates our accomplishments, and has our backs.
Before being accepted into the new grad nurse residency program at BMC in 2017, I was interviewed by a group of nurses and nurse managers. I still remember the question my current nurse manager asked me that morning. "What does it mean to be a good leader?" My answer was something along the lines of "a good leader means leading by example, being respectful, fair, approachable and encouraging others to do their best." Little did I know at the time, Maggie would become my nurse manager and exceed all my expectations of what a nurse manager could be. Maggie is an exceptional nurse leader and a role model to everyone on 6E. She graciously oversaw the challenging merge of two very different units when East Newton Pavilion closed and continues to unite us in our efforts toward the care of hematology-oncology patients. She has facilitated the training of at least 22 med-surg nurses in chemotherapy and supported us as we have practiced on our own. Maggie has a deep reservoir of energy which she pulls from to deal with staffing and personnel, scheduling, education, organization, patient well-being and satisfaction, conflict resolution, and the list goes on. Maggie has a million things to do and many projects she is involved in, including the New Grad Program and Substance Use Disorder council, yet always makes time to talk with and truly listen to staff about our concerns. She supports us, celebrates our accomplishments, and has our backs. She encourages us to join committees, take advantage of education opportunities, and train for certifications. She trusts our professional judgment and has supported us, most recently by helping us create a tool to allow us to staff up for chemo-based acuity. Maggie is an incredibly valuable and irreplaceable part of the 6E team!