May 2021
Emily
Berls
,
RN
Ambulatory Care Center
University Hospital, Newark
Newark
,
NJ
United States
Emily is extremely knowledgeable, kind, and compassionate. She is wonderfully patient and maintained the utmost professionalism even during the hardest times.
I received a touching email from the daughters of one of our liver transplant patients. Emily epitomizes care and compassion. Here is the message from our patient’s daughter. “My father was the 1st liver transplant patient to be diagnosed with COVID at UH. He was admitted 3 times during this period, including needing treatment for severe rejection. We are so grateful to our UH liver team who helped us navigate such an extremely difficult and terribly uncertain time. Emily’s consistent (almost daily) guidance eased some of the trauma and fear of the day. Emily is extremely knowledgeable, kind, and compassionate. She is wonderfully patient and maintained the utmost professionalism even during the hardest times. Her prompt informative responses brought us comfort. She has a genuine ability to cultivate trust and understanding with her patients. I want to emphasize our appreciation for the amount of time and attention she provides to us. Emily offers a sense of safety and security. Her warm personality is an added bonus.” Emily has received several compliments from other patients, physicians, and colleagues. She treats each person in which she comes in contact with the same respect and compassion. I am delighted to have Emily as a valued member of our team.