December 2020
Nicole
Wilson-Kantor
,
RN
Ortho-Med Surge
Bon Secours Saint Anthony's Hospital
Warwick
,
NY
United States
Nicole made me feel like I was her only patient.
I had LTKR at St Anthony's Hospital. I had early surgery that morning, I went to PACU then to my room. It was there I met Nicole. I was nervous, overwhelmed, and in pain. Nicole was cheerful, professional, and immediately got the sense that my time with Nicole would be good. She made me feel like I was her only patient, by spending individual time with me. She addressed my pain needs and properly assisted/positioned me in bed to make me more comfortable. Nicole’s attentiveness and professionalism far exceeded my expectations. I believe set a positive tone for my recovery.