September 2021
Cynthia
Bertrand
,
BSN, RN
Cardiac Intensive Care Unit
Medical City Dallas
Dallas
,
TX
United States
Cyndi makes it a point to make time. We walked into my baby's room where Cyndi made her a pallet with all of her toys and Boppy pillow.
We have never had a nurse advocate for our daughter like Cyndi has. She listens to all of our concerns and relays them to the doctor to make sure we are heard even when we are not there. She truly cares about her patients and their families. Her devotion to her patients and endurance to take time with them though a busy shift is incredible. Cyndi makes it a point to make time. We walked into my baby's room where Cyndi made her a pallet with all of her toys and Boppy pillow. She was on the floor working on her sitting up with head/trunk control even when she had two other patients on a busy Friday. She prays for our babies every night with her babies at home and makes you feel like family without even knowing it. We hope everyone gets to know her and appreciates her going above and beyond her daily duties.