Ellen was tasked with sharing some bad ultrasound results with me. She did so with the biggest heart in the calmest of manners that I was able to stay calm and take in the information she was giving. Ellen worked very fast to get me referred to Froedtert Hospital to be evaluated due to my baby's complex condition. She spent several hours on a Friday organizing my care and communicated with me through each step. Her communication kept me calm while I waited for all the pieces to fall into place to make this transfer happen. She gave me great step by step directions on where to go once I got to Froedtert. Thankfully I did not have to give birth to my baby that day. Ellen called that following Monday to check on me. She is an amazing nurse that exemplifies Holy Family's compassionate caring nature. I can't say thank you enough for the excellent care she provided me.