With my mother’s hospitalization, I/we had the pleasure of having Austin as her nurse. Roughly 1 year ago, he was also my nurse. Austin demonstrates extreme kindness, compassion, and patience when caring for his patients. No matter what is going on, he never displays any signs of trying to hurry or rush his patients. He takes the time to make sure his communications are understood. His calmness is comforting at a time when patients’ stress levels are high (and families) and this leads to obtaining more cooperation from patients who are otherwise cranky and demanding. He is a true and valuable asset to the Telemetry Unit and CRMC!