Claudia M. Ronayne
July 2021
Claudia
Ronayne
,
RN, MSN
Quality Management
Captain James A. Lovell Federal Health Care Center
North Chicago
,
IL
United States
Ms. Ronayne always aimed to prevent and reduce risks, errors, and injuries that occur to patients during the provision of health care.
We all understand that adverse events due to unsafe care are likely one of the ten leading causes of death and disability in the world. So, it is refreshing to have someone as a patient safety manager who understood the bigger picture of patient safety and was indeed a patient/nurse advocate.
Ms. Ronayne was instrumental on multiple occasions, providing staff nurses information that provided opportunities to make the hospital a safer place. Ms. Ronayne established herself as a health care advocate that emerged here at Lovell FHCC with a broad understanding of the complexity of our healthcare system. Ms. Ronayne always aimed to prevent and reduce risks, errors, and injuries that occur to patients during the provision of health care. In addition, Ms. Ronayne always provided a cornerstone for continuous improvement in learning from errors and adverse events. We could all learn how to improve patient safety by analyzing our textbooks and studying the organizational consequences of our unique structures.
Ms. Ronayne always went above that and took her time to explain to novice and expert; she could provide an evidence-based design that has been sorely missing. Ms. Ronayne understood that we have a loose coupling of routine activities that enables providers to notice problems and intervene before they cause harm. Similarly, she often exhibited her unique gift of demonstrating that changes in one unit do not necessarily affect others but could also affect others on a grander scale. She has been keen on helping with a broader understanding of sequencing procedures (e.g., scheduling and medication administration) from the bedside. She knew her nurses well and consistently advocated for us. We must also remember that her morning reports, always generated direct feedback and engagement from the Nurse Managers. Something that has never happened here at Lovell. It was a beautiful thing to see and if anything, that I could say. She reported a JPRS and before she left in her 10 to 15 minutes, she already had people working the concern. That … that direct feedback of someone lifting their hand and reporting to her. I got this and I will report back to you by the end of the day. That act alone speaks volumes to her achievements.
Ms. Ronayne was instrumental on multiple occasions, providing staff nurses information that provided opportunities to make the hospital a safer place. Ms. Ronayne established herself as a health care advocate that emerged here at Lovell FHCC with a broad understanding of the complexity of our healthcare system. Ms. Ronayne always aimed to prevent and reduce risks, errors, and injuries that occur to patients during the provision of health care. In addition, Ms. Ronayne always provided a cornerstone for continuous improvement in learning from errors and adverse events. We could all learn how to improve patient safety by analyzing our textbooks and studying the organizational consequences of our unique structures.
Ms. Ronayne always went above that and took her time to explain to novice and expert; she could provide an evidence-based design that has been sorely missing. Ms. Ronayne understood that we have a loose coupling of routine activities that enables providers to notice problems and intervene before they cause harm. Similarly, she often exhibited her unique gift of demonstrating that changes in one unit do not necessarily affect others but could also affect others on a grander scale. She has been keen on helping with a broader understanding of sequencing procedures (e.g., scheduling and medication administration) from the bedside. She knew her nurses well and consistently advocated for us. We must also remember that her morning reports, always generated direct feedback and engagement from the Nurse Managers. Something that has never happened here at Lovell. It was a beautiful thing to see and if anything, that I could say. She reported a JPRS and before she left in her 10 to 15 minutes, she already had people working the concern. That … that direct feedback of someone lifting their hand and reporting to her. I got this and I will report back to you by the end of the day. That act alone speaks volumes to her achievements.