Kathy Hicks, BSN, RN, NICC, joined the Neonatal Intensive Care Nursing Team in 1981. Over the course of her career, she has consistently demonstrated expertise in the care of ill and premature infants. She always provides evidence-based, high-quality patient and family-centered care. Kathy frequently assumes the role of primary nurse, caring for an infant and their family from birth through discharge. It is clear that the baby’s wellbeing along with the education and support of their family are the highest priorities for Kathy. Kathy is frequently recognized by families. Below are a few specific comments shared about Kathy: 

“Kathy was so nice to work with. She was very patient, took time with us in the room, and never seemed to be rushing into another baby’s room. She gave us a lot of control in our baby’s care.”

“Kathy always went the extra mile. We appreciated her so much.”

“Kathy was wonderful. She really cared about our baby. She took the time to call us daily with updates.”

“Kathy took really good care of our baby. She advocated for him and helped us understand what was going on with our baby and his care.”

“She took such good care of our son. She was patient and taught us a lot. She took the time to sit and listen to our questions. You could just tell that she loves her job and loves being in the NICU.”

“She took such good care of the baby and helped mom learn how to take her home.”

If you are ever looking for Kathy, you will find her in her patients' rooms, making sure that all of the baby’s care is done and done well. She always takes the time to listen to the families and provides them with all the information and support they need to survive the NICU journey and care for their baby when it’s time to go home. Kathy is an exemplary nurse, practicing to the highest standards of professional nursing. We are fortunate to have her on our team.