I arrived at the emergency room three days from the countryside in Taif city due to a car accident. Once I arrived I have seen Amani smile when she said, "You will be ok don’t worry." I thought I’m at home when I heard these words; it made me more comfortable and relaxed. Once I was admitted to the surgical ward I was monitored around the clock and I open my eyes to see Amani again. She came from ER to see me. This made me feel very confident about the care I was receiving. I have very fond memories of all the people from ER we met and were helped by, during this medical emergency. Thank You Amani for everything that you have done.