I met Russ when he came on duty for his shift. Both my roommate and I were so impressed by his quality of care even though he was obviously extremely busy. As the night went on, he continued to be stretched in several directions at once, yet never lost his sense of humor, level of confidence, or stellar assistance when we needed it. Russ was so together under pressure and never lost his great attitude. My roommate and I were both sorry to see his shift end as we were to be discharged soon after and wouldn't have the opportunity to enjoy his company again.

Note: This is Russ's 2nd DAISY Award!