Michael is a constant force in the Emergency Department. He has a calm demeanor with leadership personality. Michael is nice and always professional .He carries the presence of a 20-year Nurse. He never complains and is always welcoming. His highlighted trait is his interaction with all patients in the E.R. He greets patients and engages in conversations with all who enter the E.R., not just his assigned run. He is first to offer his assistance to a fellow nurse and he listens to patients and staff needs, he does not skip a beat!