Raquel is very professional but with a huge heart and very compassionate. My Mom was having a CT scan and MRI. She suffers from anxiety and was very scared. She is 88. Raquel helped her overcome her fear very kindly and made her feel very comfortable. She made us feel like my mother was her only patient. Continuously she would come to the room and make sure she was ok. She always went the extra mile to make sure she had what she needed.