Anna is very efficient, competent, calm and above all, a compassionate caregiver. She is very gentle with my mother who is in the last stages of renal failure. She is very concerned about the physical and psychological comfort of my mother and our family. She keenly observes my mother's movements and responses and tries to make my mother more comfortable based on what she observes. She repositions my mother just as she likes and just at the right frequency. Anna also always takes the time for my questions and answers them completely. Because of how Anna treats my mother and my family, I feel more calm and peaceful when she is around. Anna's effect is amazing in this trying time for me and my family!